Speaking & Expert Advisory

Speaking and advising

I speak and advise from the operator's chair. My talks and briefings draw on real turnarounds in Stars, member experience, risk adjustment, ethics, and organizational change, and leave audiences with practical steps they can use Monday morning.

Speaking and publishing credits:
• Co-Author, Harvard Business Review: "How One Health Plan Reduced Disparities in Medication Adherence"
• Speaker, AHIP Consumer Experience & Digital Health Forum
• Co-Presenter, HLTH: "Delivering Health Innovations to All"
• Podcast guest, Freed & Associates; Medical Marketing & Media

Signature topics

1. From 3.5 to 4.0 in 12 Months: What a Star Ratings Turnaround Really Takes

2. Risk Adjustment Done Right: Integrity, Accuracy, and Provider Trust

3. Turning Provider Friction into Partnership

4. Ethics as a Competitive Advantage: Lessons from Five Years as One of the World's Most Ethical Companies

5. Leading Change People Will Follow: Lessons from the Air Force to the C-Suite

Expert advisory

I'm available for expert consultations, advisory board seats, and board or executive briefings on Medicare Advantage Stars, Risk Adjustment, member experience, health equity, enterprise risk, and HR/compensation.

Invite Timshel to speak, or request an advisory conversation.

Invite Timshel to speak